Sell More Cars in Less Time With Conversational AI
AutoChat AI is an AI assistant built for the automotive industry. It delivers immediate, tailored responses to every inquiry. Keeping your leads warm 24/7.
Launching Soon
You're welcome, Alex! If you have any more questions before Friday, feel free to reach out. Otherwise, we'll see you at the dealership! Have a great day! ☺️
Great thanks Hayley!
Absolutely, Alex. We have excellent finance options available. Jerry, our expert, can walk you through all the details when you come in on Friday. Just remember, we're always open to negotiating on the price, too. See you then! 👍
No trade in but I would like to talk to someone about finance
Perfect! Looking forward to seeing you on Friday. Our expert on Ford Rangers, Jerry, will be available to assist you then. By the way, are you looking to trade in your old car?
I can make that work
Oh ok, I will get down to the dealership on this Friday then...
No worries at all, Alex. Just a head's up, this Ranger is really popular, it might be a good idea to lock in a day soon. Do any days next week work for you in particular?
I cant get there until next week sometime
Oh, that's fantastic! We love to serve our locals. Just to add, this Ford Ranger has an exclusive 7-year warranty only available at our dealership. Are you interested in arranging a test drive?
Only 15 minutes away
Hi Alex. 🙋🏻♂️ I’m Hayley, an assistant at City Dealership. This 2022 Ford Ranger XLT you've asked about is located at 23 Darling Dr, Narellan 2567 NSW. Are you local to NSW?
2022 Ford Ranger XLT Auto 4x4 MY22 Double Cab MY22
https://www.carsales.com.au/cars/
details/2022-ford-ranger-xlt-auto-4x4-my22-double-ca
b/OAG-AD-22890118/?Cr=0>s=OAG-AD-22890118
Hi Alex here, where is this one located ?
NSW Auto Traders
“As someone deeply embedded in the automotive industry, I've seen firsthand the challenges dealerships face in capturing and nurturing leads after hours. AutoChat AI addresses these challenges head-on with its intelligent, around-the-clock engagement capabilities. It's a game-changer for dealerships looking to stay ahead in a competitive landscape”
Agrado PTY LTD | Thomas Dawking
NSW Auto Traders
“As someone deeply embedded in the automotive industry, I've seen firsthand the challenges dealerships face in capturing and nurturing leads after hours. AutoChat AI addresses these challenges head-on with its intelligent, around-the-clock engagement capabilities. It's a game-changer for dealerships looking to stay ahead in a competitive landscape”
Agrado PTY LTD | Thomas Dawking
Stand Apart From Your Competitors
Dealership Franchises
Be there for your leads when they are at their most interested. New, used, after and finance - AutoChat AI is your 24/7 salesman.
Automotive Marketing Agencies
Go the extra mile for your clients, impress them with AutoChat AI's capabilities
Individual Re-sellers
Boost your sales by being the reseller who’s always ready to chat, winning customers over, day or night
Dealership Franchises
Be there for your leads when they are at their most interested. New, used, after and finance - AutoChat AI is your 24/7 salesman.
Automotive Marketing Agencies
Go the extra mile for your clients, impress them with AutoChat AI's capabilities
Individual Re-sellers
Boost your sales by being the reseller who’s always ready to chat, winning customers over, day or night
Change Every After-Hours Enquiry to a SMS Conversation
Are you local to Narellan?
Only 15 minutes away
Hi Alex. 🙋🏻♂️ I’m Hayley, an assistant at City Dealership. This 2022 Ford Ranger XLT you've asked about is located at 23 Darling Dr, Narellan 2567 NSW. Are you local to NSW?
2022 Ford Ranger XLT Auto 4x4 MY22 Double Cab MY22 https://www.carsales.com.au/cars/details/2022-ford-ranger-xlt-auto-4x4-my22-double-ca b/OAG-AD-22890118/?Cr=0>s=OAG-AD-22890118 Hi Alex here, where is this one located ?
Instant Personalised Engagement
With AutoChat AI, your leads receive tailored responses instantly, making them feel valued and heard, any time of day
Asks personal Questions Relating to the Enquiry
Digs deeper into each inquiry with thoughtful, personal questions, building a genuine connection and understanding customer needs better
Instant Personalised Engagement
With AutoChat AI, your leads receive tailored responses instantly, making them feel valued and heard, any time of day
Are you local to Narellan?
Only 15 minutes away
Hi Alex. 🙋🏻♂️ I’m Hayley, an assistant at City Dealership. This 2022 Ford Ranger XLT you've asked about is located at 23 Darling Dr, Narellan 2567 NSW. Are you local to NSW?
2022 Ford Ranger XLT Auto 4x4 MY22 Double Cab MY22
https://www.carsales.com.au/cars/
details/2022-ford-ranger-xlt-auto-4x4-my22-double-ca
b/OAG-AD-22890118/?Cr=0>s=OAG-AD-22890118
Hi Alex here, where is this one located ?
Asks personal Questions Relating to the Enquiry
Digs deeper into each inquiry with thoughtful, personal questions, building a genuine connection and understanding customer needs better
Builds Connections
Fosters a genuine rapport making every customer feel understood and valued
Encourages
Commitment
Gently nudges towards taking decisive action with a friendly reminder of the vehicle’s popularity, ensuring leads are converted into appointments effectively
No worries at all, Alex. Just a head's up, this CX-5 is really popular, it might be a good idea to lock in a day soon. Do any days next week work for you in particular?
I can’t get until next week sometime
Oh, definitely sounds like the CX-5 would be a great fit for your expanding family, more space and safety. Plus, it's super fun to drive! Are you interested in arranging a test drive?
We need more space for our growing family!
That's awesome, Alex! Mazda owners often stick with the brand, they're great cars. We certainly accept trade-ins and can help facilitate that for you. What made you decide to upgrade to the CX-5?
e own a Mazda 3 now, looking to trade it in its a 2017 model
It would be perfect for you to swing by and take the Mazda CX-5 for a spin. Just out of curiosity, have you driven a Mazda before?
Builds Connections
Fosters a genuine rapport making every customer feel understood and valued
No worries at all, Alex. Just a head's up, this CX-5 is really popular, it might be a good idea to lock in a day soon. Do any days next week work for you in particular?
I can’t get until next week sometime
Oh, definitely sounds like the CX-5 would be a great fit for your expanding family, more space and safety. Plus, it's super fun to drive! Are you interested in arranging a test drive?
We need more space for our growing family!
That's awesome, Alex! Mazda owners often stick with the brand, they're great cars. We certainly accept trade-ins and can help facilitate that for you. What made you decide to upgrade to the CX-5?
e own a Mazda 3 now, looking to trade it in its a 2017 model
It would be perfect for you to swing by and take the Mazda CX-5 for a spin. Just out of curiosity, have you driven a Mazda before?
Encourages
Commitment
Gently nudges towards taking decisive action with a friendly reminder of the vehicle’s popularity, ensuring leads are converted into appointments effectively
Hey, sorry I didn't get a chance. I want to make an offer today! I'm coming in.
Hey Alex, just thought I'd give you the heads up. The sales team are looking to move this one on within the next few days as new stock comes in. Now might be the time to make an offer 😉
Hi Alex, Hope you’re having a good day. It’s Hayley here from City Dealership. Just checking in - did you get a chance to visit us for a test drive?
No worries at all, Alex. Just a head's up, this CX-5 is really popular, it might be a good idea to lock in a day soon. Do any days next week work for you in particular?
I can’t get until next week sometime
Oh, definitely sounds like the CX-5 would be a great fit for your expanding family, more space and safety. Plus, it's super fun to drive! Are you interested in arranging a test drive?
We need more space for our growing family!
That's awesome, Alex! Mazda owners often stick with the brand, they're great cars. We certainly accept trade-ins and can help facilitate that for you. What made you decide to upgrade to the CX-5?
e own a Mazda 3 now, looking to trade it in its a 2017 model
It would be perfect for you to swing by and take the Mazda CX-5 for a spin. Just out of curiosity, have you driven a Mazda before?
Keeping the
Conversation Alive
If a certain amount of time lapses without a response, AutoChat AI will reach out to re-engage the lead
Creating Urgency: Last Chance Alert
In this strategic nudge, AutoChat AI leverages creative marketing tactics to subtly create a sense of urgency, encouraging leads to take action.
Keeping the Conversation Alive
If a certain amount of time lapses without a response, AutoChat AI will reach out to re-engage the lead
Hey, sorry I didn't get a chance. I want to make an offer today! I'm coming in.
Hey Alex, just thought I'd give you the heads up. The sales team are looking to move this one on within the next few days as new stock comes in. Now might be the time to make an offer 😉
Hi Alex, Hope you’re having a good day. It’s Hayley here from City Dealership. Just checking in - did you get a chance to visit us for a test drive?
No worries at all, Alex. Just a head's up, this CX-5 is really popular, it might be a good idea to lock in a day soon. Do any days next week work for you in particular?
I can’t get until next week sometime
Oh, definitely sounds like the CX-5 would be a great fit for your expanding family, more space and safety. Plus, it's super fun to drive! Are you interested in arranging a test drive?
We need more space for our growing family!
That's awesome, Alex! Mazda owners often stick with the brand, they're great cars. We certainly accept trade-ins and can help facilitate that for you. What made you decide to upgrade to the CX-5?
e own a Mazda 3 now, looking to trade it in its a 2017 model
It would be perfect for you to swing by and take the Mazda CX-5 for a spin. Just out of curiosity, have you driven a Mazda before?
Creating Urgency: Last Chance Alert
In this strategic nudge, AutoChat AI leverages creative marketing tactics to subtly create a sense of urgency, encouraging leads to take action.
Improve Customer Satisfaction
Discover how AutoChat AI can take your customer service to the next level
No obligation or contract.
Join our Preview Release
Be the first to experience AutoChat AI in our preview release
Register Your Interest
Tell us you're in! Sign up to bring AutoChat AI to your dealership.
How Response Time Impacts Customer Interest
A BoomBiz Study
Let’s see
How Response Time Impacts Customer Interest
BoomBiz Study
Customer Interest level (%)
Response times
Immediate Engagement Impact
A response within 5 minutes keeps customer interest levels at a peak of 95%. This highlights the critical importance of quick engagement.
Significant Drop After 1 Hour
Interest drops to 80% by the 60-minute mark, underscoring the steep decline in interest with relatively short delays.
Halving Interest Over 8 Hours
Customer interest is nearly halved to 50% if the response time reaches 8 hours, showcasing the drastic effect of waiting too long.
Critical Threshold at 12 Hours
Beyond 12 hours, the interest level falls sharply to 35%, indicating that a half-day mark may be a critical threshold for maintaining a reasonable level of customer interest.
Minimum Engagement at 24 Hours
By the time a full day has passed, interest levels plummet to 20%, suggesting that beyond this point, re-engaging the customer becomes significantly more challenging.
Frequently Asked Questions
FAQ
AutoChat AI is an intelligent chat solution designed specifically for car dealerships to engage, nurture, and convert leads automatically, 24/7.
AutoChat AI uses conversational AI to provide instant, personalised SMS responses to customer inquiries made through Carsales. your dealership’s website or other digital platforms, anytime of the day or night.
Yes, AutoChat AI is built to seamlessly integrate with most dealership management systems, ensuring a smooth addition to your current sales process without the need for significant changes.
No, AutoChat AI is designed to complement your sales team by handling initial inquiries and basic questions, freeing up your staff to focus on more complex tasks and in-person sales efforts.
Absolutely. Protecting your data is our top priority. AutoChat AI follows strict privacy and security protocols to ensure all customer information is securely managed and never used for anything beyond improving customer service.
AutoChat AI is programmed to recognise questions it can’t answer and will promptly direct such inquiries to a live team member for further assistance.
Yes, one of the strengths of AutoChat AI is its ability to engage with numerous customers simultaneously, ensuring no lead is left waiting.
We are launching AutoChat AI in early July. Just fill out the form to join the waitlist and we will be in touch to guide you through the process closer to launch!
We offer comprehensive support to ensure AutoChat AI operates smoothly at your dealership, including technical assistance, regular updates, and a dedicated account manager.